Refund Policy

Refund Policy – Custom Orders

Because all of our products are custom printed to order, we do not offer refunds once printing has begun—unless the item is defective.

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🔍 Custom Order Confirmation

To ensure your complete satisfaction, we confirm all details of your order with you before we print, including:

• Garment type and size

• Design placement and color

• Any special requests

We want to make sure everything looks just the way you want it.

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✅ Quality Assurance

Every order goes through a thorough quality check before it’s shipped. We inspect for print clarity, color accuracy, and garment integrity to ensure you receive the best.

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❗ Exceptions

We will happily replace or refund any item that arrives:

• Damaged or defective

• Incorrect due to a printing error on our part

To report an issue, please contact us within 7 days of receiving your item at info@thefreshprint.shop with photos and your order number.